Getting your first email address sorted is pretty straightforward once your hosting is up and running. Whether you need info@yourdomain.co.nz, sales@yourdomain.co.nz or a whole bunch of them - here's how to get it done.
Before you start: You'll need your hosting service active and to be logged into your Client Area. Shouldn't take more than a couple of minutes from there.
Head to your client area dashboard and click the Services tile - that'll show you everything on your account.
Services tile on client area dashboard
You'll see a list of your services here. Hit the Active filter to cut through the noise, then click Manage next to the hosting package for the domain you want to add email to.
Services list showing Active filter and Manage button
On the next screen you'll spot the Quick Actions panel. Click Email to jump into the email manager.
Quick Actions panel with Email option
This screen shows any email accounts already set up on your service. To add a new one, click the + Create Account button up in the top right.
Email Account Management screen with Create Account button
Fill out the form - it's pretty simple:
Account - just the bit before the @ (e.g. type info to create info@yourdomain.co.nz)
Password - make it a good one, at least 12 characters. A password manager will sort you out here.
Quota - leave this as-is unless you specifically need to cap the mailbox size.
Heads up: If you get an error saying "Unable to create with unlimited send", just toggle that option off and pop 200 in the send limit field. Sorted.
Create email account dialog showing Account and Password fields
Click Create Account and you're done!
Your new email address is ready to go. Here's what most people do from here:
Check it online first - jump into Webmail at webmail.yourdomain.co.nz with your new address and password to make sure everything's working
Set up an email client - Outlook, Apple Mail, Thunderbird, whatever you use - grab the settings from our incoming and outgoing mail settings guide
Set it up on your phone - we've got guides for iPhone/iPad and Android to walk you through it
Need to change your password later? - no worries, just head back to the Email Account Management screen and it's all there
Flick us a message on the support tickets if you get stuck - we're happy to help.