I don't need my product anymore, how can I close my account?

In the event you no longer require a service we are providing you may cancel the product via your client area. 

See the knowledgebase here for details on logging in: https://my.webhostingservices.co.nz/knowledgebase/123/How-To-Login-to-the-Client-Area.html

Once logged in follow the below steps:

  1. Go to Services and then My Services which will list your services/products currently active.
  2. Click View Details on the service you no longer need
  3. Select Management Actions and then Request Cancellation
  4. Complete the Account Cancellation request form


Once done the cancellation request has been received and will be processed.

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